Privacy Policy

This Privacy Policy explains how information is collected and processed when using the Inovox application (“Application”) as part of your communications service.

The Application is provided to you by your communications service provider to enable voice calling, messaging, and related communication features.

Information that Inovox Solutions Collects:

To provide and maintain the service, certain information may be collected and processed, including:

• Account information required to authenticate and connect your service;

• Device and application information needed for proper operation;

• Call and messaging-related technical data required to deliver communication services;

• Diagnostic information used to troubleshoot issues, maintain reliability, and improve performance.

Inovox Solutions does not access or collect personal information beyond what is necessary to provide the communication services and related functionality.

How Information Is Used

Information processed by the Application is used to:

• Authenticate your account;

• Establish and maintain communication services;

• Deliver voice, messaging, and related features;

• Provide notifications;

• Improve service reliability and performance;

• Troubleshoot technical issues;

Technology Providers

The Application operates using cloud communication platforms, infrastructure, and technology services provided by trusted technology partners.

These providers may process information necessary to operate, maintain, secure, and support the Application. Such processing is limited to providing the required service functionality.

Data Sharing

Inovox Solutions does not sell personal information for advertising purposes.

Information may only be shared when required to:

• provide the communication service;

• support technical operations;

• comply with applicable laws or valid legal requests.

Data Retention

Information is retained by Inovox Solutions only for as long as necessary to provide the service, support operational requirements, resolve technical issues, or comply with applicable legal obligations.

Website Privacy

Our website is provided for informational purposes only. We do not require visitors to create an account, register, or provide personal information to browse the website.

We do not collect personal information through the website unless you voluntarily provide it by contacting us.

Certain limited technical information, such as standard server logs, may be processed automatically for security, troubleshooting, and website operation purposes.

Contact

Your communications service provider is responsible for managing your account, payments, service settings, and customer support.

For questions regarding this Privacy Policy or the processing of information related to this Application, you may contact: contact@inovox.app

Please note that service-related questions, including account access, calling plans, billing, and service availability, should be directed to your communications service provider.

Last updated June 20, 2026